This section provides use cases of how to configure and manage the Serialized Manufacturing application.


The workflows illustrate typical use cases for the user. The description is not exhaustive and is not meant to be exhaustive. The goal is to help the users to get an idea of how to use the application for certain activities.


IMPORTANT: In the below use cases, we assume that you have already activated the Serialized Manufacturing application in Movilitas.Cloud. This is a one-time activity when you start your journey with Movilitas.Cloud. For more information, see Enabling Applications for a Tenant.


List of Use Cases


Commissioning Items to BPOM with Shopfloor Integration over API (Indonesia)


In this use case, you use the Serialized Manufacturing application as an administration tool to register products and production orders and to commission items to BPOM. The application does not have control over the shopfloor. External systems, like ERP and the middleware system on the shopfloor, are integrated with the Manufacturer V2 API. Serial numbers and SSCCs are defined on the shopfloor level.




Before You Begin


Make sure that you have configured all the channels you need.


ChannelsDescription
Manufacturer V2 API

To access the Serialized Manufacturing application from an external system through API, configure the Manufacturer V2 API channel. For more information, see Configuring Manufacturer V2 API Channel.


For the communication through the Manufacturer V2 API, you also need to have a valid authentication token. For more information, see Managing API Keys and Static Token.

BPOMTo report to the National Agency of Drug and Food Control in Indonesia (Badan Pengawas Obat dan Makanan - BPOM), configure the BPOM regulatory channel. For more information, see Configuring BPOM Channel, Managing Logs, Viewing BPOM Returns, and Importing Shipping Locations.


Procedure


1. Create the IDN market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.


2. Register the products for the Indonesian market under the Serialized Manufacturing application --> Products --> Products tab. For the products, you must define the master data. You can also create product groups, that you can associate with products. For more information, see Managing Products and Managing Product Groups.


3. (Optional) Register a packaging line under the Serialized Manufacturing application --> Packaging --> Packaging lines tab. You can give a name and a packaging line tag that is used for the API communication, but all of these are optional. As there is no control on the packaging line from Movilitas.Cloud, ignore specifying a shopfloor channel. For more information, see Managing Packaging Lines.


4. Create packaging orders either in the Serialized Manufacturing application or from your ERP system through the Manufacturer V2 API channel. For more information, see Managing Packaging Orders or the Manufacturer V2 API documentation.


5. Produce the packs and containers on the shopfloor. Communicate with Movilitas.Cloud over Manufacturer V2 API. For more information on the API requests, see the Manufacturer V2 API documentation.


#Action
5.1Request the order details from Movilitas.Cloud through Manufacturer V2 API.
5.2

Prepare the serial numbers and the SSCCs used for the aggregation. Make sure that the given values are unique and GS1-compliant.


Note: Action outside Movilitas.Cloud.

5.3

Start the packaging order by moving its status to In Progress in Movilitas.Cloud through Manufacturer V2 API.


Serial number assignment is bypassed in Movilitas.Cloud.

5.4

Produce the packs and perform the aggregations on the shopfloor.


Note: Action outside Movilitas.Cloud.

5.5

Update Movilitas.Cloud with the results through Manufacturer V2 API:

  • Commission the serials used for packaging.
  • Send the aggregation actions.
  • Finish the packaging order.


Result:

  • The SN/SSCC pool, the SSCC history, and the pack history are updated in Movilitas.Cloud.
  • The packaging order goes to Done status.
  • The produced items are waiting for commissioning.


6. Decide how you want to commission the produced items to BPOM:

  • Commission separately from shipping under the Serialized Manufacturing application --> Commissioning tab. For more information, see Commissioning. Then, go to the next step.
  • Commission while shipping. Use the Serialized Logistics application and skip the steps below. For more information, see Serialized Logistics Workflows.


7. Monitor the logs on the BPOM channel. For more information, see Configuring BPOM Channel, Managing Logs, Viewing BPOM Returns, and Importing Shipping Locations.


8. Track the SSCC pool, the SSCC history, and the pack history under the Serialized Manufacturing application --> SN/SSCC pool tab. For more information, see:


9. View the batch data and the pack status summary for the batch. For more information, see Managing Batches.


Next Steps


The items are ready for shipping. You can also do the commissioning while shipping the items. For more information, see the Serialized Logistics application and the Serialized Logistics Workflows.


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Printing Labels for the Chinese Market on Zebra Devices


In this use case, you want to print labels on Zebra devices for the Chinese market in the Serialized Manufacturing application.

You register product master data, request serials from an SAP ICH system, and design the market-specific label. You print the labels by creating and executing printing orders.



Before You Begin


Make sure that:


Procedure


1. Create the CHN market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.


2. Register the products for the Chinese market by giving the master data under the Serialized Manufacturing application --> Products --> Products tab. For more information, see Managing Products.


3. For each product, configure the serial management under the Serialized Manufacturing application --> Products --> Products tab. You can request serials from SAP ICH through the applicable SAP ICH channel or set the automatic replenishment to allow requesting serial numbers when an order is created. For more information, see Managing Products.


4. Create batches for the product. For more information, see Managing Batches.


5. Release the batch on your own or by involving another user. For more information, see Managing Batches.


6. Create a ZPL label template. For more information, see Managing Templates.


7. Configure the printing destinations. For more information, see Managing Printing Destinations.


8. Create printing orders. For more information, see Managing Printing Orders.


9. Print the labels by executing the order immediately after creation or later by releasing the order to the printing destination. For more information, see Managing Printing Orders.


Next Steps


Commission the items while shipping them. For more information, see the Serialized Logistics application and the Serialized Logistics Workflows.


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Assigning Serials to a CMO by Sending a CSV File and Commissioning to the EU Hub by Uploading a CSV File - No Partnership in Movilitas.Cloud (EU)


In this use case, you use the Serialized Manufacturing application as a Marketing Authorization Holder (MAH) in the EU market. You want to cover registration and commissioning tasks towards the EU Hub and control the serials used by your Contract Manufacturing Organization (CMO). The CMO does not use Movilitas.Cloud.




Before You Begin


Make sure that:


Procedure


1. Create the EU market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.


2. Register the contracted wholesalers (3PLs) under the Serialized Manufacturing application --> Site management --> 3PLs tab. For more information, see Managing 3PLs.


Note: 3PL data in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


3. Register the products for the EU market by giving the master data and country-related data under the Serialized Manufacturing application --> Products --> Products tab. Then, upload the master data to the EU Hub. For more information, see Managing Products.


Note: Products in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


4. For each product, configure the serial management under the Serialized Manufacturing application --> Products --> Products tab. You can generate serials by using an SNM channel or you can request serials from an SAP ATTP or SAP ICH system through the applicable business channel. For more information, see Managing Products.


5. Register the CMO and assign the products to the CMO. For more information, see Managing CMO.


6. Assign the serials to the CMO and export the serials to a CSV file. For more information, see Managing CMO.


Provide the CSV file to the CMO (outside Movilitas.Cloud). Then, the CMO performs the manufacturing activities.


7. Receive the CSV file about the produced packs from the CMO.


8. Create a CSV file in the right format based on the input, upload the CSV, and commission the items to the EU Hub. For more information, see Commissioning.


Note: The manufacturer data is also sent to the EU Hub while commissioning the items to the EU Hub.


9. Monitor the EU Hub requests and alerts on the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


10. View the batch data and the pack status summary for the batch. For more information, see Managing Batches.


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Assigning Serials to a CMO by Sending a CSV File and Commissioning to the EU Hub by Scanning the Produced Packs - No Partnership in Movilitas.Cloud (EU)


In this use case, you use the Serialized Manufacturing application as a Marketing Authorization Holder (MAH) in the EU market. You want to cover registration and commissioning tasks towards the EU Hub and control the serials used by your Contract Manufacturing Organization (CMO). The CMO does not use Movilitas.Cloud.




Before You Begin


Make sure that:


Procedure


1. Create the EU market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.


2. Register the contracted wholesalers (3PLs) under the Serialized Manufacturing application --> Site management --> 3PLs tab. For more information, see Managing 3PLs.


Note: 3PL data in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


3. Register the products for the EU market by giving the master data and country-related data under the Serialized Manufacturing application --> Products tab. Then, upload the master data to the EU Hub. For more information, see Managing Products.


Note: Products in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


4. For each product, configure the serial management under the Serialized Manufacturing application --> Products --> Products tab. You can generate serials by using an SNM channel or you can request serials from an SAP ATTP or SAP ICH system through the applicable business channel. For more information, see Managing Products.


5. Register the CMO and assign the products to the CMO. For more information, see Managing CMO.


6. Assign the serials to the CMO and export the serials to a CSV file. For more information, see Managing CMO.


Provide the CSV file to the CMO (outside Movilitas.Cloud). Then, the CMO performs the manufacturing activities.


7. Configure the operators who scan the packs produced by the CMO for commissioning. For more information, see Managing Operators.


8. After the CMO shipped the produced packs to your company, as an operator, scan the packs for commissioning by using Movilitas Mobile.


Movilitas.Cloud is updated with the scanned items. For more information, see Commission Packs (Mobile).


9. Commission the items to the EU Hub. For more information, see Commissioning.


Note: The manufacturer data is also sent to the EU Hub while commissioning the items to the EU Hub.


10. Monitor the EU Hub requests and alerts on the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


11. View the batch data and the pack status summary for the batch. For more information, see Managing Batches.


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Receiving a TraceLink Shipment File from a CMO and Commissioning the Produced Items to the EU Hub - No Partnership in Movilitas.Cloud (EU)


In this use case, you use the Serialized Manufacturing application as a Marketing Authorization Holder (MAH) in the EU market. You want to cover registration and commissioning tasks towards the EU Hub and control the serials used by your Contract Manufacturing Organization (CMO). You want to receive the Shipment File from the CMO through TraceLink and use this file to commission to the EU Hub. The CMO does not use Movilitas.Cloud.



Before You Begin


Make sure that:


Procedure


1. Create the EU market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.


2. Register the contracted wholesalers (3PLs) under the Serialized Manufacturing application --> Site management --> 3PLs tab. For more information, see Managing 3PLs.


Note: 3PL data in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


3. Register the products for the EU market by giving the master data and country-related data under the Serialized Manufacturing application --> Products --> Products tab. Then, upload the master data to the EU Hub. For more information, see Managing Products.


Note: Products in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


4. (Optional) For each product, configure the serial management under the Serialized Manufacturing application --> Products --> Products tab. You can generate serials by using an SNM channel or you can request serials from an SAP ATTP or SAP ICH system through the applicable business channel. For more information, see Managing Products.


5. Register the CMO. Assign the products to the CMO, associate the CMO with the TraceLink Partner channel, and provide the SGLN. For more information, see Managing CMO.


6. (Optional) Assign the serials to the CMO and export the serials to a CSV file. For more information, see Managing CMO.


Provide the CSV file to the CMO (outside Movilitas.Cloud). Then, the CMO performs the manufacturing activities.


7. Check the incoming SOM_SHIPMENT_EVENT transactions on the TraceLink Partner channel (Inbox) representing the shipment files from the CMO.


Do one of the following:

  • Download the file to your local computer.
  • Wait for the automatic daily action to process the file (executed every morning).
  • Pre-emptively process the file by clicking on the Process button.
  • Upload a shipment file to Movilitas.Cloud to process its content.


The processed items are listed under the Serialized Manufacturing application --> Commissioning tab.


For more information, see Configuring a TraceLink Partner Channel and Managing SFTP Transactions.


8. Commission the items to the EU Hub. For more information, see Commissioning.


Note: The manufacturer data is also sent to the EU Hub while commissioning the items to the EU Hub.


9. Monitor the EU Hub requests and alerts on the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.


10. View the batch data and the pack status summary for the batch. For more information, see Managing Batches.


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Establishing a Partnership in Movilitas.Cloud - MAH Invites CMO (EU)


In this use case, the Marketing Authorization Holder (MAH) invites the Contract Manufacturing Organization (CMO) to establish a partnership with each other in Movilitas.Cloud.


If the CMO does not have a tenant in Movilitas.Cloud, the CMO registers one and then accepts the partner request.


Regarding the payment model, the CMO can become a full paying customer in Movilitas.Cloud or can be in "Partner" mode meaning that the tenant that sent the invitation pays the invoices (the MAH).


The MAH and the CMO are integrated within Movilitas.Cloud with their customized views and functions. The partnership enables the MAH and the CMO to exchange data in an efficient, controlled, and secure manner.


Examples of data exchange:

  • The MAH can assign products and then assign serials to the CMO.
  • The CMO can view the products that are assigned to this CMO by the MAH.
  • The CMO can request serials assigned to this CMO over Manufacturer V2 API.
  • The CMO can commission serials over Manufacturer V2 API to report the produced items to the MAH.
  • The CMO can aggregate trade items on container over Manufacturer V2 API to report the aggregation to the MAH.
  • The CMO can release unused serials over Manufacturer V2 API. Later, the CMO can request these released serials over Manufacturer V2 API again.
  • The CMO can decommission serials over Manufacturer V2 API. For example, to report faulty or damaged items. The MAH cannot release these items to the market.




Before You Begin


MAH

Make sure that:

CMON/A



Procedure


#MAHCMO
1.

Create the EU market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.

N/A
2.

Register the contracted wholesalers (3PLs) under the Serialized Manufacturing application --> Site management --> 3PLs tab. For more information, see Managing 3PLs.


Note: 3PL data in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.

N/A
3.

Register the products for the EU market by giving the master data and country-related data under the Serialized Manufacturing application --> Products --> Products tab. Then, upload the master data to the EU Hub. For more information, see Managing Products.


Note: Products in the EU Hub can be imported through the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.

N/A
4.(Optional) For each product, configure the serial management under the Serialized Manufacturing application --> Products --> Products tab. For more information, see Managing Products.
N/A
5.Register the CMO and invite the CMO to be a partner in Movilitas.Cloud. For more information, see Managing CMO.
N/A
6.N/AIf the tenant is not existing yet in Movilitas.Cloud, register in Movilitas.Cloud. For more information, see Registering to Movilitas.Cloud through a Partner Invitation from Another Company.
7.N/AReview and accept the partner request. For more information, see Managing Partners (Wholesaler FMD and Serialized Manufacturing).
8.N/AConfigure a Manufacturer V2 API channel and obtain an authentication token. For more information, see Configuring the Movilitas.Cloud APIs.
9.Fill the serial number pool. You can generate serials by using an SNM channel or you can request serials from an SAP ICH system or TraceLink through the applicable business channel. For more information, see Managing Products.
N/A
10.Assign the products and serials to the CMO. For more information, see Managing CMO.
N/A
11.If the CMO has run out of serials, fill the serial number pool.
Request serials over the Manufacturer V2 API. For more information, see Request Serials.
The CMO performs the manufacturing activities.
12.N/ACommission serials over the Manufacturer V2 API. For more information, see Commission Serials.
13.N/AAggregate trade items on container over the Manufacturer V2 API. For more information, see Aggregate Trade Items on Container.
14.N/ARelease unused serials over the Manufacturer V2 API. For more information, see Release Serials.
15.N/ADecommission serials over the Manufacturer V2 API. For more information, see Decommission Serials.
16.Commission the items to the EU Hub. For more information, see Commissioning.
N/A
17.Monitor the EU Hub requests and alerts on the EU Hub channel. For more information, see Configuring an EU Hub Channel, Importing Master Data, and Viewing EU Hub Messages.
N/A
18.View the batch data and the pack status summary for the batch. For more information, see Managing Batches.

Note: The MAH can view all the batches of the product.		View the batch data and the pack status summary for the batch. For more information, see Managing Batches.

Note: The CMO can view only the batches that were created by the CMO while commissioning serials over API.
19.View the pack history. For more information, see Viewing the Pack History.

Note: The MAH can view the history of all packs belonging to a product of the MAH.		View the pack history. For more information, see Viewing the Pack History.

Note: The CMO can view the history of the packs produced by the CMO.


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Using Movilitas.Cloud as a Gateway between SAP ATTP and TraceLink for Serialization and Logistics


In this use case, you use the Serialized Manufacturing application and other Movilitas.Cloud services as a gateway between SAP ATTP and TraceLink systems to perform serialization activities and logistics:

  • Movilitas.Cloud forwards serial requests and commissioning requests from SAP ATTP to TraceLink. The commissioning request can contain the shipping event also.
  • Movilitas.Cloud receives and processes responses from TraceLink and forwards the responses to SAP ATTP.


Your company acts as a Contract Manufacturing Organization (CMO) that uses SAP ATTP and wants to exchange information with the Marketing Authorization Holder (MAH) that uses TraceLink.



Before You Begin


Make sure that you have created a TraceLink Partner channel to upload requests to TraceLink addressing the MAH, and to download responses from TraceLink addressing your company (CMO). For more information, see Configuring a TraceLink Partner Channel and Managing SFTP Transactions.


Procedure


1. Create the RUS or UAE market profile under the Serialized Manufacturing application --> Settings tab. For more information, see Settings.


2. Register the manufacturing site(s) under the Serialized Manufacturing application --> Site management --> Sites tab. For more information, see Managing Manufacturing Sites.


3. Register the MAH under the Serialized Manufacturing application --> Site management --> MAHs tab. For more information, see Managing MAHs.


4. Register the products for the RUS or UAE market by giving the master data under the Serialized Manufacturing application --> Products --> Products tab.  For more information, see Managing Products.


5. For each product, configure the serial management under the Serialized Manufacturing application --> Products --> Products tab. You need to select the previously configured TraceLink Partner channel and specify the manufacturing site and the MAH. You can activate automatic replenishment or you can manually request serial numbers. For more information, see Managing Products.


6. Request serial numbers and SSCCs from TraceLink to fill the serial number pool and the SSCC pool. For more information, see Managing Products and Managing SSCC Pool.


You can monitor the transactions on the TraceLink Partner channel and you can also receive notifications about errors on the channel through e-mail after you give an email address in the channel settings.


This step is optional because you can set automatic replenishment for both the serial numbers and the SSCCs and then it is not required to fill the pool manually. When there are not enough serial numbers or SSCCs in the pool to fulfill a request, the automatic replenishment function fills the pool with the required amount without human intervention and then the request from SAP ATTP is successful.

  • For serial numbers, you can activate automatic replenishment while configuring the product in the Serialized Manufacturing application.
  • For SSCCs, you can activate automatic replenishment on the SAP ATTP channel. Go to the next step.


7. To process the shipping event of a commissioning request, configure the Serialized Logistics application. You need to configure the warehouse and the client.


For more information, see section Processing Shipping Event from SAP ATTP to TraceLink in the Serialized Logistics Workflows.


8. Create an SAP ATTP channel and configure it to receive requests from SAP ATTP.

  • You will need the Movilitas.Cloud endpoints and the credentials so that you can send requests to Movilitas.Cloud from SAP ATTP.
  • Customize the channel based on the preferred business processes, like activating direct release to market from SAP ATTP, processing shipping events, activating SSCC automatic replenishment, and more.

For more information, see Configuring an SAP ATTP Channel and Managing the Requests.


9. As an SAP ATTP user, send the serial request or the SSCC request to Movilitas.Cloud.


Movilitas.Cloud processes the request and sends an asynchronous response to SAP ATTP including the serial numbers or SSCCs and, depending on the market, other crypto parameters.


You can monitor the incoming requests on the SAP ATTP channel and you can also receive notifications about errors on the channel through e-mail after you give an email address in the channel settings.


10. By using the provided serial numbers and SSCCs, produce the items at your manufacturing site.


11. As an SAP ATTP user, send the commissioning request to Movilitas.Cloud.


The commissioning request contains the produced items including aggregations. The commissioning request can contain the shipping event also. Movilitas.Cloud automatically processes the produced items including aggregations. Optionally, Movilitas.Cloud can also automatically process the shipping event (when this is set on the SAP ATTP channel).


You can monitor the incoming requests on the SAP ATTP channel and you can also receive notifications about errors on the channel through e-mail after you give an email address in the channel settings.


12. Commission the items and report the shipping event to TraceLink from Movilitas.Cloud.


You can monitor the transactions on the TraceLink Partner channel and you can also receive notifications about errors on the channel through e-mail after you give an email address in the channel settings.


Possible scenarios:


ScenarioHow to do it?
Both commissioning and shipping actions are performed and they are automatic (no human intervention)Direct release to market and processing shipping events are activated on the SAP ATTP channel.

This is the recommended scenario.
Only commissioning action is performed and it is automatic.Direct release to market is activated on the SAP ATTP channel but processing shipping events is not activated.
Only commissioning action is performed and it is manual.

Make sure that direct release to market is deactivated on the SAP ATTP channel.


In this case, you cannot report the shipping event, so processing shipping events is deactivated on the SAP ATTP channel.


The items to be commissioned are listed under the Serialized Manufacturing application --> Commissioning tab. You need to manually commission the items to the market. For more information, see Commissioning.


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