In the Serialized Manufacturing application, you - as the Contract Manufacturing Organization (CMO) - can manage the Marketing Authorization Holders (MAHs). The MAHs are the onboarding partners towards the regulatory system and hold the license of the product.

  • You can establish a partnership with a MAH in Movilitas.Cloud.
  • If you want to involve the MAH in shipping events, you can copy the MAH data to the Serialized Logistics application as a client.


Note: The Serialized Logistics application must be activated so that you can create and manage the client. 



List of Procedures


Creating a MAH


As a CMO, you can register the MAHs for which you manufacture products.


Procedure


1. In the Serialized Manufacturing application, select Site managementMAHs tab. The application displays the list of MAHs and the Create MAH panel.


Note: When viewing the details of a MAH, you can open the Create MAH panel by clicking Create.



2. Under the Master data tab, fill in the form as described below. The required fields are marked with an asterisk (*) in the form.


FieldDescription
MAH nameEnter the unique name of the MAH.
CityEnter the city where the MAH is located.
StreetEnter the street. The form offers three rows (levels) for the street data.
StateEnter the state.
ZIP codeEnter the postal code.
Select countrySelect the country. Start entering the country name to filter on the countries.
Tracelink company identifierEnter the TraceLink company identifier of the MAH. Only displayed when the tenant has a TraceLink Partner channel configured.


3. Click Save. The MAH is created and added to the list.


Next Steps


Depending on your business use case, you have the following options:

  • Establish a partnership with the MAH in Movilitas.Cloud.
  • Create a client from the MAH data in the Serialized Logistics application.


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Establishing a Partnership with a MAH in Movilitas.Cloud


By establishing a partnership in Movilitas.Cloud, the MAH and the CMO are integrated within Movilitas.Cloud with their customized views and functions. The partnership enables the MAH and the CMO to exchange data in an efficient, controlled, and secure manner.


You can invite a MAH to be a partner in Movilitas.Cloud by providing the contact email address.

  • If the MAH does not have a tenant in Movilitas.Cloud, the MAH registers a tenant. Depending on the payment model, the MAH becomes a full-paying customer in Movilitas.Cloud or the CMO that sent the invitation pays the invoices and the MAH is in "Partner" mode. Then, the MAH accepts the invitation and gets access to the Serialized Manufacturing application in a customized view.
  • If the MAH already has a tenant in Movilitas.Cloud, the MAH reviews the partner request, accepts the invitation, and gets access to the Serialized Manufacturing application in a customized view.


Procedure


1. In the Serialized Manufacturing application, select Site management --> MAHs tab. The application displays the list of MAHs.


2. Find and select the MAH to view its details. The application displays the master data of the MAH on the Update MAH panel and the empty Invite partner panel.


Example:



3. On the Invite partner panel, enter the contact email address.


Example:



4. Click Invite Partner.


CaseWhat does happen?Action
The contact email address is not known in the system.The application sends a registration email to the address.

The MAH has to register a tenant in Movilitas.Cloud and then accept the partner request.

Until the partner request is accepted, the request is in pending status.

Example:

Track the status of the partner request on the Tenant Dashboard, under the Partner management tab.

You can cancel the request by clicking on the cancel icon on the right.
The contact email address belongs to one tenant in Movilitas.Cloud.The application sends a partner review request email to the address.

Until the partner request is accepted, the request is in pending status.

Example:

Track the status of the partner request on the Tenant Dashboard, under the Partner management tab.

You can cancel the request by clicking on the cancel icon on the right.
The contact email address belongs to multiple tenants in Movilitas.Cloud.The application displays the Multiple partner options window to select a tenant from the list.

1. Select a tenant and click Confirm.
  • After the tenant is selected, the application sends a partner review request email to the address.
  • Until the partner request is accepted, the request is in pending status.
  • You can cancel the request by clicking on the cancel icon on the right.

2. Track the status of the partner request on the Tenant Dashboard, under the Partner management tab.

You can cancel the request by clicking on the cancel icon on the right.


Once the partner request is accepted, the status in the Invite partner panel is updated, and the partnership is live. The application displays the following:

  • Status - Active partner.
  • Name of the tenant.
  • Payment model - Movilitas.Cloud customer (full-paying customer) versus Partner.


The following example illustrates tenant "Partner MAH" with payment model "Partner":



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Removing the Partnership with a MAH in Movilitas.Cloud


You can remove the partnership with a MAH in Movilitas.Cloud. After the partnership is removed, the integration between the MAH and the CMO is degraded. The data exchange between the MAH and the CMO in Movilitas.Cloud is canceled. 


Procedure


1. In the Serialized Manufacturing application, select Site management --> MAHs tab. The application displays the list of MAHs.


2. Find and select the MAH to view its details. The application displays the master data of the MAH on the Update MAH panel and the active partner on the Invite partner panel.


3. On the Invite partner panel, click on the delete icon (Remove partner) on the right.



The application requests you to confirm the action.



4. In the confirmation window, click Yes.

  • The application removes the partnership with the MAH.
  • The data exchange between the MAH and the CMO in Movilitas.Cloud is canceled.
  • The MAH still has the tenant in Movilitas.Cloud but the configuration is not updated from the CMO anymore.


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Searching for and Viewing a MAH


Procedure


1. In the Serialized Manufacturing application, select Site management --> MAHs tab. The application displays the list of MAHs.


2. Enter the MAH name in the search field.

  • The list of the MAHs is filtered based on the search criteria.
  • You can reset the filter by clicking Reset filters.

3. Select the MAH to view its master data on the Update MAH panel and the partnership status.


The following example illustrates the case when the MAH has a TraceLink company identifier, meaning that TraceLink is used for connecting to the MAH:

  • The MAH is not a partner in Movilitas.Cloud.
  • The application also displays the Create Client button on the top-right corner that enables the user to copy the MAH data to the Serialized Logistics application as a client and involve the MAH in shipping events.



The following example illustrates the case when the MAH is a partner in Movilitas.Cloud. The data between the CMO and the MAH is exchanged within Movilitas.Cloud.




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Updating the Master Data of a MAH


Procedure


1. In the Serialized Manufacturing application, select Site management --> MAHs tab. The application displays the list of MAHs.


2. Find and select the MAH in the list you want to update. The application displays the master data of the MAH on the Update MAH panel.


3. Under the Master data tab, modify the fields as needed.


FieldDescription
MAH nameEnter the unique name of the MAH.
CityEnter the city where the MAH is located.
StreetEnter the street. The form offers three rows (levels) for the street data.
StateEnter the state.
ZIP codeEnter the postal code.
Select countrySelect the country. Start entering the country name to filter on the countries.
Tracelink company identifierEnter the TraceLink company identifier of the MAH. Only displayed when the tenant has a TraceLink Partner channel configured.


4. Click Save.


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Creating a Client from the MAH Data in the Serialized Logistics Application


You can copy the MAH data to the Serialized Logistics application as a client and involve the MAH in shipping events. Once the client is created in the Serialized Logistics application, the option becomes inactive and you can update the client in the Serialized Logistics application.


Procedure


1. In the Serialized Manufacturing application, select Site management --> MAHs tab. The application displays the list of MAHs.


2. Find and select the MAH in the list you want to update. The application displays the master data of the MAH on the Update MAH panel and the Create Client button in the top-right corner.


The following example illustrates the case when the client has not been created yet from the MAH data:



3. Click Create Client.


The application displays a message that the client is successfully created in the Serialized Logistics application. The Create Client button becomes inactive and when you hover over the button, the message informs you that the client has already been created.


Example:



Note: If you delete the client in the Serialized Logistics application, the Create Client button becomes active again.


Next Steps


Go to the Serialized Logistics application --> Site management --> Clients tab, find the created client, and complete its data:

  • Provide client ID (when applicable).
  • Provide SGLN information.
  • Select a TraceLink collaboration channel (when applicable).
  • Provide delivery addresses.


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Deleting a MAH


Procedure


1. In the Serialized Manufacturing application, select Site management --> MAHs tab. The application displays the list of MAHs.


2. Find the MAH in the list you want to delete.


Example:



3. Click the delete icon and confirm the deletion by clicking Yes.


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