Summary


As a distributor in the USA, you want to ship products to a client in the Serialized Logistics application. For certain products of the shipment, you act as 3PL, while for other products, you act as non-3PL. 


The application cannot create a common EPCIS file that correctly reflects the seller (sender/source owning party) for all the products:

  • In 3PL mode, the seller is the supplier.
  • In non-3PL mode, the seller is the tenant that ships the items.


The following setups can lead to error:

  • All products of the shipment belong to the same supplier, but the tenant acts as 3PL for certain products, and as non-3PL for the other products.
  • The products of the shipment belong to different suppliers, and the tenant acts as 3PL for supplier A, and as non-3PL for supplier B.
  • Certain products of the shipment belong to a supplier and the tenant acts as 3PL for this supplier, while the other products of the shipment do not belong to any supplier.



Symptoms

The application displays the following error message:


Resolution


1. Cancel (Exit) the shipping action in the mobile application.


2. Separate the shipment into a 3PL shipment and a non-3PL shipment. Make sure that the products in the 3PL shipment belong to the same supplier.

  • If you ship by creating outbound external transfers on the fly in the mobile application:
    1. Enter the purchase order ID, create the transfer, scan the items where the tenant acts as 3PL, and ship.
    2. Enter the purchase order ID, create the transfer, scan the items where the tenant acts as non-3PL, and ship.
  • If you ship by executing outbound external orders created in the Serialized Logistics application in advance, you need to contact Movilitas.Cloud Support to remove the scanned containers (and their children) from the order. You can only remove the scanned trade items on your own.
    • Once the items are removed from the order, scan the items where the tenant acts as 3PL (or non-3PL), and ship.
    • Create another outbound external order in the Serialized Logistics application, scan the items where the tenant acts as non-3PL (or 3PL), and ship.