Use the Serialized Logistics mobile application to receive the trade items and containers that arrived in the warehouse. Each receipt is recorded as a transfer. Receiving an inbound external transfer can be controlled through an order that is created in the Admin UI in the Serialized Logistics application.
Reporting the Receipt to an External System
Channel for the Warehouse | Type of Channel | Description |
---|---|---|
BPOM (Indonesia) | Regulatory | The receipt is reported to BPOM through the channel. Applicable to internal receiving only (from another warehouse). Note: BPOM does not handle internal returns separately, therefore internal returns do not apply to BPOM. |
SFDA (Saudi Arabia) | Regulatory | The received return is reported to SFDA RSD. |
No channel | N/A | The receipt is recorded in Movilitas.Cloud only and reporting to an external system is not applicable. |
Verification against the NMVS (FMD Europe)
If an Arvato regulatory channel is set for the warehouse, each trade item is verified against the NMVS while receiving. Applicable to external receiving from a supplier.
- Exception: If the item is from a designated wholesaler or from the MAH, it is not required to scan for that product (GTIN) and the application asks for the number of packs only. Note: This function is only active after the Supplier is designated wholesaler or the Supplier is MAH property is set for the product of the supplier in the Admin UI.
If the item is valid (commissioned) but there is a warning from the NMVS, the application displays the warning message from the NMVS also. The warning does not block you from receiving the item.
If the trade item is decommissioned or there is an issue with the trade item, the mobile application displays a red icon next to the trade item in the list and that trade item cannot be received.
The receipt is not reported to the NMVS because it is a business-related activity not covered by the regulations.
Note: The procedures described below take the use case when the operator scans the items by using the camera of the mobile device.
- For mobile devices with built-in scanners, the GUI buttons related to scanning, like Scan Item, may not be displayed and you need to press the physical button on the device to scan.
- For devices with external (table) scanners, you can point the scanner to the barcode to scan and you can ignore the GUI buttons on the screen related to scanning.
List of Procedures
- Receive Items from an Internal Source (Warehouse)
- Receive Serialized Items in an Order from an External Source (Supplier) - Order Is Controlled in Movilitas.Cloud
- Receive Non-Serialized Items in an Order from an External Source (Supplier) - Order is Controlled in Movilitas.Cloud
- Receive Serialized Items as a Transfer from an External Source (Supplier) - Freestyle Mode in Movilitas.Cloud
- Receive Non-Serialized Items as a Transfer from an External Source (Supplier) - Freestyle Mode in Movilitas.Cloud
- Receive a Return from an External Source (Client)
Receive Items from an Internal Source (Warehouse)
You receive trade items and containers from another department or location of your company.
Before You Begin
Make sure that the administrator has assigned you as an operator in the Serialized Logistics application and authorized you to receive products in the specified warehouse.
Procedure
1. Open the Serialized Logistics application in Movilitas Mobile.
2. Select Receive.
3. Select Internal. The application displays all the shipments based on batch or stock transfer ID (STID) that have not been received yet.
4. Search for a shipment.
- To filter on returns, turn the Returns only toggle button ON. Note: The button is visible only when internal returns are allowed for the warehouse.
- To filter on a certain shipment type, specify the shipment type - batch, stock transfer ID, or all.
- Use the search field to enter the batch or the stock transfer ID.
The application filters the list of shipments based on the search criteria.
5. Select the shipment and scan an item from the shipment to confirm the receipt.
- The application displays a status message and the items related to the batch or the STID are received.
- A transfer with all the details is created in Movilitas.Cloud. You can check it by going to the Serialized Logistics application --> Transfers --> Inbound internal page.
- If a BPOM regulatory channel is configured for the warehouse, the action is reported to BPOM. Note: Not applicable to internal returns.
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Receive Serialized Items in an Order from an External Source (Supplier) - Order Is Controlled in Movilitas.Cloud
You execute an inbound external order that was created in Movilitas.Cloud in advance. The activity in the warehouse is controlled and recorded in Movilitas.Cloud.
You receive the actual delivery associated with the order:
- You add containers that contain the trade items for the line items. If an Arvato regulatory channel is set for the warehouse, it is not possible to add a container.
- You add the trade items to the line items.
- (FMD Europe only) If an Arvato regulatory channel is set for the warehouse:
- Verification is performed on each trade item against the NMVS connected through the channel.
- If the item is from a designated wholesaler or the MAH, it is not required to scan for that product (GTIN) and the application asks for the number of packs only. Note: This function is only active after the Supplier is designated wholesaler or the Supplier is MAH property is set for the product of the supplier in the Admin UI.
- (FMD Europe only) If an Arvato regulatory channel is set for the warehouse:
Choose this method when the orders are created in Movilitas.Cloud. This is fully driven by the business use case in place at your company.
For the following scenarios, you must take this procedure:
- Acting as an MAH that receives the produced items from a CMO.
- Connecting to NMVS (Arvato) in the European Union and updating an external system about the changes in the order through a webhook.
For the following scenario, it is strongly recommended to take this procedure:
- Acting as a distributor or a dispenser in the USA that receives items from its supplier. An EPCIS file that describes the shipment is also received from the supplier and the physically received items are matched with the received EPCIS file.
Before You Begin
Make sure that the administrator has assigned you as an operator in the Serialized Logistics application and authorized you to receive products in the specified warehouse.
Procedure
1. Open the Serialized Logistics application in Movilitas Mobile.
2. Select Receive.
3. Select External.
- The application displays the list of inbound external orders, a search field, and a drop-down to select a supplier and filter the orders based on the supplier.
- Only the orders in Open, In receiving, or Paused receiving status are listed.
- If the order is assigned to an operator and the order is in progress, only that operator can see that order in the list.
4. Under Supplier drop-down, select a supplier. The application offers the list of suppliers registered in the Serialized Logistics application.
After opening the drop-down, you can search for a supplier by using the search field. The orders are filtered and only the orders belonging to the selected supplier are listed.
5. Find the order by entering the order ID in the search field. The application filters the list of orders based on the search criteria.
6. Select the order. The application displays the order ID, the delivery ID, and the line items of the order.
7. Select one of the following methods to receive items:
Method | Action |
---|---|
Free Scanning | Select the Free Scanning button. By using this option, you can add items belonging to different line items at once. You can add both trade items (SGTINs) and containers (SSCCs). Use this method in the following cases:
Note: If an unlimited receipt is not allowed for the order, the Free Scanning option is not available. |
Working on a Line Item | Select a line item. The application displays the line item details and you can add the serialized items to that line item. You can add only trade items (SGTINs). It is not allowed to add a container (SSCC). |
8. Perform one of the following procedures.
Free Scanning | Working on a Line Item |
---|---|
Choose an input method:
IMPORTANT: Matrix scanning is available only with the installed version of the mobile application on mobile devices. Matrix scanning requires a license from Scandit that shall be provided in the application settings in the Admin UI. The application displays the scanned item in the list and updates the scanned quantity.
| Choose an input method:
IMPORTANT: Matrix scanning is available only with the installed version of the mobile application on mobile devices. Matrix scanning requires a license from Scandit that shall be provided in the application settings in the Admin UI. The application displays the scanned item in the list and the scanned/expected quantity.
|
9. Receive the delivery for the order by selecting Receive on the Line items page.
- If not all the line items are completed, the application asks you to confirm receiving the order and completing all the line items. To receive the delivery (and the order), all line items must be completed, even if a line item does not have any items. After clicking Yes, all line items are completed and the delivery (together with the order) is received.
- When receiving is successful, the application displays a status message. The order with the delivery ID is received. You cannot add more items to the received delivery.
- The transfer is created and the received items are stored in the database. You can check them by going to the Serialized Logistics application --> Transfers --> Inbound external --> Deliveries page.
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Receive Non-Serialized Items in an Order from an External Source (Supplier) - Order is Controlled in Movilitas.Cloud
You execute an inbound external order that was created in Movilitas.Cloud in advance. The activity in the warehouse is controlled and recorded in Movilitas.Cloud.
You receive the actual delivery associated with the order. You scan the UPC-A barcode of an OTC product or enter the product code manually, record the batch details, and give the amount.
Choose this method when the orders are created in Movilitas.Cloud. This is fully driven by the business use case in place at your company.
For the following scenario, it is strongly recommended to take this procedure:
- Acting as a distributor or dispenser in the USA that receives items from its supplier.
Before You Begin
Make sure that the administrator has assigned you as an operator in the Serialized Logistics application and authorized you to receive products in the specified warehouse.
Procedure
1. Open the Serialized Logistics application in Movilitas Mobile.
2. Select Receive.
3. Select External.
- The application displays the list of inbound external orders, a search field, and a drop-down to select a supplier and filter the orders based on the supplier.
- Only the orders in Open, In receiving, or Paused receiving status are listed.
- If the order is assigned to an operator and the order is in progress, only that operator can see that order in the list.
4. Under Supplier drop-down, select a supplier. The application offers the list of suppliers registered in the Serialized Logistics application.
After opening the drop-down, you can search for a supplier by using the search field. The orders are filtered and only the orders belonging to the selected supplier are listed.
5. Find the order by entering the order ID in the search field. The application filters the list of orders based on the search criteria.
6. Select the order. The application displays the order ID, the delivery ID, and the line items of the order.
7. Select one of the following methods to receive items:
Method | Action |
---|---|
Adding Non-Serialized Items in Bulk | Select the Free Scanning button. Use this method when you want to add non-serialized items to the order but you don't know which line item to select. Note: If an unlimited receipt is not allowed for the order, the Free Scanning option is not available. |
Recording the Batch Details for Non-Serialized Items of a Specific Product | Select a line item. The application displays the line item details and you can record the batch, the expiration date, and the amount for non-serialized items. If the line item expects a specific batch, you cannot record the batch, you can only give the amount. |
8. Perform one of the following procedures.
# | Adding Non-Serialized Items in Bulk (Free Scanning) | Recording the Batch Details for Non-Serialized Items of a Specific Product (Line Item View) |
---|---|---|
8.1 | Do one of the following:
The application displays the Non-serialized pop-up window. | In the line item view, do one of the following:
The application detects whether the line item expects a specific batch and displays a different pop-up. If quantities separated by a slash (/) are visible in brackets on the Non-Serialized button, batch details and/or quantity are already given. The application displays the entered/expected quantity. For example, Non-Serialized (6/8). |
8.2 | Add the product data and the quantity in the Non-serialized pop-up window:
Once you finished, select Confirm. The application increases the amount of non-serialized items with the entered amount for the corresponding line item. If the product is not part of the order or the batch is fixed for the product and the provided one does not match any line item, the application displays an error message. | Case 1 - The Line Item Accepts Multiple Batches
|
8.3 | Scan the next UPC-A barcode or select the Add Non-Serialized button and repeat the procedure. You can pause receiving the order by selecting Pause on the Line items page which displays the order ID, the delivery ID, and the list of line items. | Once you finish adding non-serialized items, complete the line item by selecting Complete on the Line item page. However, you can also complete the line item when receiving the order. You can return to a completed line item and continue the operation until you receive the order. If an unlimited receipt is not allowed for the order, you need to keep the limits (tolerance values) specified at the order level in the Admin UI. You can pause receiving the order by selecting Pause on the Line items page which displays the order ID, the delivery ID, and the list of line items. |
9. Receive the delivery for the order by selecting Receive on the Line items page.
- If not all the line items are completed, the application asks you to confirm receiving the order and completing all the line items. To receive the delivery (and the order), all line items must be completed, even if a line item does not have any scanned or entered items. After clicking Yes, all line items are completed and the delivery (together with the order) is received.
- When receiving is successful, the application displays a status message. The order with the delivery ID is received. You cannot add more non-serialized items for the received delivery.
- The transfer is created and the received items are stored in the database. You can check them by going to the Serialized Logistics application --> Transfers --> Inbound external --> Deliveries page.
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Receive Serialized Items as a Transfer from an External Source (Supplier) - Freestyle Mode in Movilitas.Cloud
You want to receive an inbound external transfer that was not registered as an order in Movilitas.Cloud. The activity in the warehouse is recorded but is not controlled in Movilitas.Cloud.
You create an inbound external transfer by providing an order ID and a delivery ID. Then, you add the containers and trade items and the content of the transfer is constructed on-the-fly.
- The added items are organized into line items. Each new product or new batch creates a line item.
- If the container (SSCC) is not known in Movilitas.Cloud, its content cannot be received.
- If the product is not known in Movilitas.Cloud but its product code (GTIN) starts with "0" (not a parent), the product is created and linked to the selected supplier. However, if the product code (GTIN) starts with a digit other than "0" (a parent) and the product is not known, the application displays an error message and does not create the product because the application cannot determine the underlying hierarchy.
- (FMD Europe only) If an Arvato regulatory channel is set for the warehouse:
- The given item is verified against the NMVS.
- The product master data is fetched from the NMVS while creating the product in Movilitas.Cloud.
- If the item is from a designated wholesaler or the MAH, it is not required to scan for that product (GTIN) and the application asks for the number of packs only. Note: This function is only active after the Supplier is designated wholesaler or the Supplier is MAH property is set for the product of the supplier in the Admin UI.
Choose this method when the orders are not created in Movilitas.Cloud and you want to create only a transfer in Movilitas.Cloud. This is fully driven by the business use case in place at your company.
IMPORTANT: In the procedure below, the term "order" is used but this is recorded as a transfer in Movilitas.Cloud. The order might be controlled in an external system but that system is not linked to Movilitas.Cloud.
Before You Begin
Make sure that the administrator has assigned you as an operator in the Serialized Logistics application and authorized you to receive products in the specified warehouse.
Procedure
1. Open the Serialized Logistics application in Movilitas Mobile.
2. Select Receive.
3. Select External.
- The application displays the list of inbound external orders, a search field, and a drop-down to select a supplier and filter the orders based on the supplier.
- Only the orders in Open, In receiving, or Paused receiving status are listed.
- If the order is assigned to an operator and the order is in progress, only that operator can see that order in the list.
4. Filter the orders by selecting the supplier in the Supplier drop-down.
After opening the drop-down, you can search for a supplier by using the search field. The orders are filtered and only the orders belonging to the selected supplier are listed.
5. Do one of the following:
# | Create a Transfer | Resume an Existing Order (Transfer) |
---|---|---|
5.1 | Enter the order ID and then the delivery ID. | Find the order by entering the order ID in the search field. The application filters the list of orders based on the search criteria. |
5.2 | Tap Create Transfer. | Select the order. The application displays the order ID, the delivery ID, and the line items of the order. |
5.3 | N/A | Select Continue Processing. Note: You can also select a line item and add items to that specific line item, but then you lose the freestyle approach. |
6. Choose an input method:
- Select Scan Item and scan the items one by one.
- Select Matrix Scanning and read multiple items at once. With matrix scanning, it is not possible to scan containers (SSCCs).
- Select Manual Input and enter the trade item or container data. Use this method in a special case when reading the barcode is not possible.
- A built-in validator helps you confirm the entered data is GS1-compliant.
- For each field, the application identifier (AI) is also indicated in brackets:
- Pharma Pack tab (Trade item/SGTIN)
- Product code (01)
- Expiration date (17) - YYMMDD
- Batch (10)
- Serial (21)
- SSCC tab (Container)
- SSCC (00)
- Pharma Pack tab (Trade item/SGTIN)
- Once the entered data is confirmed, the mechanism with scanning applies as described in this section.
IMPORTANT: Matrix scanning is available only with the installed version of the mobile application on mobile devices. Matrix scanning requires a license from Scandit that shall be provided in the application settings in the Admin UI.
The following applies:
- You can scan containers (SSCCs) and trade items (SGTINs). Multi-level (nested) trade items are supported.
- If the scanned container (SSCC) is not known in Movilitas.Cloud, its content cannot be received.
- If the scanned product is not known but its product code (GTIN) starts with "0" (not a parent), the product is created and linked to the selected supplier. However, if the product code (GTIN) starts with a digit other than "0" (a parent) and the product is not known, the application displays an error message and does not create the product because the application cannot determine the underlying hierarchy.
- The scanned items are organized into line items. Each new product or new batch creates a line item.
- You can check the progress by going back from the Scan items page to the Line items page.
- When a container (SSCC) is scanned, its top-level child trade items are displayed in the line item view while the line item is created for the lowest level of trade items. Once exiting the Scan items page, you cannot remove the scanned SSCC and its content.
- If the scanned item has a parent and Movilitas.Cloud knows the hierarchy, the application displays a warning that you are going to unpack the item and this can lead to dissolving parents. Confirm or cancel the operation.
- To view the details of the scanned item or remove the scanned item, slide the item to the left and select Preview or Remove.
- (FMD Europe only) If an Arvato regulatory channel is set for the warehouse:
- The scanned item is verified against the NMVS.
- The product master data is fetched from the NMVS while creating the product in Movilitas.Cloud.
- If the item is valid (commissioned) but there is a warning from the NMVS, the application displays the warning message from the NMVS also. The warning does not block you from receiving the item.
- If the item is decommissioned or there is an issue with the item, the application displays an appropriate error message and stops the scanning process so that you can put the item away.
- When an alert is raised, the application informs the user about it.
- To continue scanning, remove the item that is highlighted in red.
- If the scanned item is from a designated wholesaler or the MAH, the application informs you in a pop-up window that scanning for that product (GTIN) is not required and asks you to enter the number of packs to be received. Note: This function is only active after the Supplier is designated wholesaler or the Supplier is MAH property is set for the product of the supplier in the Admin UI.
- If the EPCIS file is not yet received from the supplier but the EPCIS file is required before receipt, it is not possible to receive any item from the shipment. When scanning an item, the application displays an appropriate error message and stops the scanning process until the item is removed from the list.
- However, if the EPCIS file from the supplier is not required (optional), the application allows the receipt with or without an EPCIS file from the supplier.
The application checks whether the scanned item matches an item of the Advanced Shipping Notification (ASN) that is received from the supplier as an EPCIS file and has the corresponding order ID.
If there is a match, the item is added to the list.
- If there is no match and the scanned item is the first one, the application offers the potential EPCIS file(s) for selection:
You can select the EPCIS file, confirm, and continue as described below. The matching will be performed against the selected EPCIS file for the rest of the process.
You can continue without selecting the EPCIS file but by confirming the pop-up (=the supplier does not provide EPCIS files). In this case, there is no further matching against any EPCIS file. For the USA, the exception detection is not possible.
Note: The application checks the setting of the EPCIS requirement before receipt. If the EPCIS file from the supplier is required before receipt, the application does not allow adding the item to the list but displays an error message and stops the scanning process until the item is removed from the list.
You can cancel the receiving operation and request the EPCIS file from the supplier.
(SGTIN only and USA only) If there is no match but the item has a product code and batch that match the lowest level in the ASN, the application displays a pop-up: Scanned item not in ASN. You can add the item to the receipt or put the item aside.
(SGTIN only) If there is no match and the item has a product not present in the ASN or the product code matches the ASN but belongs to a parent in the hierarchy, the application displays an appropriate error message and stops the scanning process until the item is removed from the list.
(SSCC only) If there is no match, the application informs you that the container is not known. The application stops the scanning process until the item is removed from the list.
- You can pause the activity by selecting Pause on the Line items page which displays the order ID, the delivery ID, and the list of line items.
- When resuming the activity, you can continue the freestyle approach by selecting Continue Processing on the Line items page.
- Optionally, you can select an existing line item and add trade items for that specific line item.
- You can either scan or manually enter the trade item data.
- Product code (01)
- Expiration date (17) - YYMMDD
- Batch (10)
- Serial (21)
- If the item does not match the selected line item - product code and/or batch mismatch - the application displays an error message and the item is not added to the list.
- If the item matches the selected line item but has a parent, the application displays a warning that you are going to unpack the item and this can lead to dissolving parents. You can confirm or cancel the operation.
- Adding a container (SSCC) is not allowed in the line item view mode.
- (FMD Europe only) If the item is valid (commissioned) but there is a warning from the NMVS, the application displays a yellow exclamation mark icon with a warning message from the NMVS. The warning does not block you from receiving the item.
- The application checks whether the scanned item matches an item of the ASN that is received from the supplier as an EPCIS file and has the corresponding order ID.
- If there is a match, the item is added to the list.
(USA only) If there is no match but the item belongs to the line item, the application displays a pop-up: Scanned item not in ASN. You can add the item to the receipt or put the item aside.
Otherwise, the application displays an appropriate error message and stops the scanning process until the item is removed from the list.
- You can either scan or manually enter the trade item data.
7. Once you are ready, select Receive on the Line items page.
- The application asks you to confirm receiving the order and completing all the line items. To receive the delivery (and the order), all line items must be completed. After clicking Yes, all line items are completed and the delivery (together with the order) is received.
- When receiving is successful, the application displays a status message. The order with the delivery ID is received and closed.
- The transfer is created and the received items are stored in the database. You can check them by going to the Serialized Logistics application --> Transfers --> Inbound external --> Deliveries page.
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Receive Non-Serialized Items as a Transfer from an External Source (Supplier) - Freestyle Mode in Movilitas.Cloud
You want to receive an inbound external transfer that was not registered as an order in Movilitas.Cloud. The activity in the warehouse is recorded but is not controlled in Movilitas.Cloud.
You create an inbound external transfer by providing an order ID and a delivery ID. Then, you add non-serialized items and the content of the transfer is constructed on-the-fly.
- The entered items are organized into line items. Each new product or new batch creates a line item.
- If not yet existing, the products are created and linked to the selected supplier that was previously created in the Admin UI.
Choose this method when the orders are not created in Movilitas.Cloud and you want to create only a transfer in Movilitas.Cloud. This is fully driven by the business use case in place at your company.
IMPORTANT: In the procedure below, the term "order" is used but this is recorded as a transfer in Movilitas.Cloud. The order might be controlled in an external system but that system is not linked to Movilitas.Cloud.
Before You Begin
Make sure that the administrator has assigned you as an operator in the Serialized Logistics application and authorized you to receive products in the specified warehouse.
Procedure
1. Open the Serialized Logistics application in Movilitas Mobile.
2. Select Receive.
3. Select External.
- The application displays the list of inbound external orders, a search field, and a drop-down to select a supplier and filter the orders based on the supplier.
- Only the orders in Open, In receiving, or Paused receiving status are listed.
- If the order is assigned to an operator and the order is in progress, only that operator can see that order in the list.
4. Filter the orders by selecting the supplier in the Supplier drop-down.
After opening the drop-down, you can search for a supplier by using the search field. The orders are filtered and only the orders belonging to the selected supplier are listed.
5. Do one of the following:
# | Create a Transfer | Resume an Existing Transfer (Order) |
---|---|---|
5.1 | Enter the order ID and then the delivery ID. | Find the order by entering the order ID in the search field. The application filters the list of orders based on the search criteria. |
5.2 | Tap Create Transfer. | Select the order. The application displays the order ID, the delivery ID, and the line items of the order. |
5.3 | N/A | Select Continue Processing. Note: You can also select a line item and add items to that specific line item, but then you lose the freestyle approach. |
6. Choose a method:
- Select Add Non-Serialized, provide the product data and the quantity in the Non-serialized pop-up window, and select Confirm. Follow the GS1 standard when giving the product data:
- Product code
- Batch - Optional
- Expiration date (YYMMDD) - Optional
- Quantity
The following applies:
- The entered items are organized into line items. Each new product or new batch creates a line item. You can check the progress by going back from the Scan items page to the Line items page.
- If not yet existing, the products are created and linked to the selected supplier that was previously created in the Admin UI.
- You can pause the activity by selecting Pause on the Line items page which displays the order ID, the delivery ID, and the list of line items.
- When resuming the activity, you can continue the freestyle approach by selecting Continue Processing on the Line items page.
- Optionally, you can select an existing line item and update that specific line item.
- If a batch is not recorded for the line item yet, you need to add a batch.
- Select Add Batch.
- Add the batch, the expiration date by using the datepicker, and the quantity, and select Confirm in the second pop-up.
- Select Update Amount. Until selecting the button, you can delete the given batch by selecting the dustbin icon next to the batch.
- The already given batch and/or quantity are highlighted as a number in brackets on the Non-Serialized button. For example, Non-Serialized (8). To update the entered quantity:
- Select Non-Serialized (<Quantity>).
- Select the batch in the pop-up.
- Enter the quantity and select Confirm in the second pop-up.
- Select Update Amount.
- If a batch is not recorded for the line item yet, you need to add a batch.
7. Once you are ready, select Receive on the Line items page.
- The application asks you to confirm receiving the order and completing all the line items. To receive the delivery (and the order), all line items must be completed. After clicking Yes, all line items are completed and the delivery (together with the order) is received.
- When receiving is successful, the application displays a status message. The order with the delivery ID is received and closed.
- The transfer is created and the received items are stored in the database. You can check them by going to the Serialized Logistics application --> Transfers --> Inbound external --> Deliveries page.
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Receive a Return from an External Source (Client)
After the trade items and containers are shipped to a client, the client may return some or all of them for a reason. By using the mobile application, you can receive the trade items and containers returned by the client.
This procedure applies to returns in general. The procedure is required in the following cases:
- Receiving a return from Bahrain.
- Receiving a return in a warehouse that is in Saudi Arabia.
Before You Begin
Make sure that the administrator has assigned you as an operator in the Serialized Logistics application and authorized you to receive products in the specified warehouse.
Procedure
1. Open the Serialized Logistics application in Movilitas Mobile.
2. Select Receive.
3. Select Returns. The application displays a screen asking you to start adding the items.
4. Choose an input method:
- Select Scan Item and scan an item.
- Select Manual Input and enter the trade item or container data. Use this method in a special case when reading the barcode is not possible.
- A built-in validator helps you confirm the entered data is GS1-compliant.
- For each field, the application identifier (AI) is also indicated in brackets:
- Pharma Pack tab (Trade item/SGTIN)
- Product code (01)
- Expiration date (17) - YYMMDD
- Batch (10)
- Serial (21)
- SSCC tab (Container)
- SSCC (00)
- Pharma Pack tab (Trade item/SGTIN)
- Once the entered data is confirmed, the mechanism with scanning applies as described in this section.
Once an item is added, the application performs the following:
- Checks the details of the original shipping transfer this item was part of. The application displays the client and the original purchase order ID with the "RETURN-" prefix in front of the order ID.
- Displays the Reason field.
- Displays the scanned item in the list. To view the details of the scanned item or remove the scanned item, slide the item to the left and select Preview or Remove.
5. Optionally, change the order ID to another unique one.
6. Continue scanning the returned items of the original shipping transfer.
If you scan an item that is not part of the original shipping transfer, the application informs you about it in an error message and you cannot add this item to the list.
7. Enter a reason for the return in the Reason field. You can only receive the items after giving a reason for the return.
8. Select Receive.
- The application displays a status message. The external return with the specified order ID is received.
- The received items are stored in the database and they can be shipped again. You can check them by going to the Serialized Logistics application --> Transfers --> Inbound external --> Returns page.
- As a background activity, the returned item is unpacked from its parent(s) across the hierarchy in Movilitas.Cloud database (when applicable). If the parent is a trade item, the parent is dissolved up to the top-level parent trade item automatically.
- When receiving returns in a warehouse that is in Saudi Arabia and the warehouse has an SFDA regulatory channel, the action triggers requests to SFDA RSD as follows:
- If the client that returned the items is in Saudi Arabia, a Dispatch Cancel message is sent to SFDA RSD. The Dispatch Cancel message is an XML file in a SOAP envelope that describes the lowest level of trade items.
- If the client that returned the items is in a country other than Saudi Arabia, an Export Cancel message is sent to SFDA RSD. The Export Cancel message is an XML file in a SOAP envelope that describes the lowest level of trade items.
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