In the Serialized Logistics application, you can register and manage your clients to whom you perform activities in the warehouse. The clients represent external locations and are involved in external transfers.


When connecting to BPOM, all the shipping locations saved as clients on the BPOM channel settings page are automatically imported into the Serialized Logistics application. You may need to reorganize the address data after the import.


List of Procedures


Creating a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients and the Create client form.


Note: When viewing the details of a client, you can open the Create client form by clicking Create.



2. Fill in the form as described below. The required fields are marked with an asterisk (*) in the form.


Note: If you want to create a client for the Indonesian market and you have a connection to BPOM, instead of manually creating the client, you can save the client on the BPOM channel settings page and automatically import it to the Serialized Logistics application. For more information, see Configuring a BPOM Channel, Viewing BPOM Logs, and Importing Shipping Locations.


FieldAction
Client nameEnter the client name.
Client IDEnter the client ID. The ID helps the application to identify the client.
CityEnter the city where the client is located.
StreetEnter the street. The form offers three rows (levels) for the street data.
StateEnter the state.
ZIP codeEnter the postal code.
Select countrySelect the country. Start entering the country name to filter on the countries.

For locations imported through a BPOM channel, the field is automatically set to Indonesia and the field is read-only.
BPOM id

Unless already filled in during the shipping location import, enter the BPOM ID of the client. Only applicable when the selected country is Indonesia.

  • For imported locations, the field is read-only.
  • For locations created on-demand, the field is editable.

Note: Make sure that you are using the BPOM ID that is assigned to that location by BPOM. The BPOM ID is important for the sender who wants to ship items to this location because the destination BPOM ID is sent to BPOM during the report.


3. Click Save.



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Searching for a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients.


2. Enter the client name in the search field.

  • The list of the clients is filtered based on the search criteria.
  • You can reset the filter by clicking on the Reset filters icon.


3. Select the client to view its details.


In the following example, we are searching for the client "Apotek Dummy".

  • The client is located in Indonesia and is imported through BPOM channel as stated under the client name on the left.
  • The full client address is imported into the Street field that may need reorganization.



In the following example, we are searching for the client "Movilitas Client". The client is located in Belgium.




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Updating a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients.


2. Find and select the client in the list you want to update.


3. Modify the required fields in the Update client form.


Note: The BPOM shipping locations specified as clients on the BPOM channel settings page are automatically imported and are available in the list. The configuration form is prefilled with the existing data and the application displays the text Imported through BPOM channel under the client name in the list. You may need to reorganize the address data after the import.


FieldAction
Client nameEnter the client name.
Client IDEnter the client ID. The ID helps the application to identify the client.
City
Enter the city where the client is located.
Street
Enter the street. The form offers three rows (levels) for the street data.
StateEnter the state.
ZIP codeEnter the postal code.
Select country
Select the country. Start entering the country name to filter on the countries.

For locations imported through a BPOM channel, the field is automatically set to Indonesia and the field is read-only.
BPOM id

Unless already filled in during the shipping location import, enter the BPOM ID of the client. Only applicable when the selected country is Indonesia.

  • For imported locations, the field is read-only.
  • For locations created on-demand, the field is editable.

Note: Make sure that you are using the BPOM ID that is assigned to that location by BPOM. The BPOM ID is important for the sender who wants to ship items to this location because the destination BPOM ID is sent to BPOM during the report.


4. Click Save.



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Deleting a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients.


2. Find the client in the list you want to delete.


Example:



3. Click the delete icon and confirm the deletion by clicking Yes.



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