You can register and manage your clients to whom you perform activities in the warehouse. The clients represent external locations and are involved in external transfers.


Note: When connecting to the National Agency of Drug and Food Control in Indonesia (Badan Pengawas Obat dan Makanan - BPOM), all the shipping locations saved as clients on the BPOM channel settings page are automatically imported into the Serialized Logistics application.


List of Procedures


Creating a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients and the Create client form.


Note: When viewing the details of a client, you can open the Create client form by clicking Create.



2. Fill in the form as described below. The required fields are marked with an asterisk (*) in the form.


Note: The BPOM shipping locations specified as clients on the BPOM channel settings page are automatically imported and are available in the list. The configuration form is prefilled with the existing data and the application displays the text Imported through BPOM channel under the client name in the list.


FieldAction
Client nameEnter the client name.
Client addressEnter the client address.
Select a countrySelect the country of the client.

For locations imported through a BPOM channel, the field is automatically set to Indonesia and the field is read-only.
BPOM id

Unless already filled in during the shipping location import, enter the BPOM ID of the client. Only applicable when the selected country is Indonesia.

  • For imported locations, the field is read-only.
  • For locations created on-demand, the field is editable.

Note: Make sure that you are using the BPOM ID that is assigned to that location by BPOM. The BPOM ID is important for the sender who wants to ship items to this location because the destination BPOM ID is sent to BPOM during the report.


3. Click Save.



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Searching for a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients.


2. Enter the client name in the search field.

  • The list of the clients is filtered based on the search criteria.
  • You can reset the filter by clicking on the Reset filters icon.


3. Select the client to view its details.


In the following example, we are searching for the client "Apotek Dummy". The client is located in Indonesia and is imported through BPOM channel as stated under the client name on the left:



In the following example, we are searching for the client "Movilitas Client". The client is located in Belgium.





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Updating a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients.


2. Find and select the client in the list you want to update.


3. Modify the required fields in the Update client form.


Note: The BPOM shipping locations specified as clients on the BPOM channel settings page are automatically imported and are available in the list. The configuration form is prefilled with the existing data and the application displays the text Imported through BPOM channel under the client name in the list.


FieldAction
Client nameEnter the client name.
Client addressEnter the client address.
Select a countrySelect the country of the client.

For locations imported through a BPOM channel, the field is automatically set to Indonesia and the field is read-only.
BPOM id

Unless already filled in during the shipping location import, enter the BPOM ID of the client. Only applicable when the selected country is Indonesia.

  • For imported locations, the field is read-only.
  • For locations created on-demand, the field is editable.

Note: Make sure that you are using the BPOM ID that is assigned to that location by BPOM. The BPOM ID is important for the sender who wants to ship items to this location because the destination BPOM ID is sent to BPOM during the report.


4. Click Save.



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Deleting a Client


Procedure


1. In the Serialized Logistics application, select Site management --> Clients tab. The application displays the list of clients.


2. Find the client in the list you want to delete.


Example:



3. Click the delete icon and confirm the deletion by clicking Yes.



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