The Arvato system is the NMVS that helps you to connect to the EU Hub to report the product information and statuses. Movilitas.Cloud enables you to create an Arvato channel that will establish a connection to the NMVS.


You can perform the functions listed below. The NMVS in turn sends the information to the EU Hub:

  • Perform verification of the packs
  • Send pack status to the NMVS


Currently, the Arvato channel can be used in the following applications:

  • Wholesaler FMD application
  • Hospital Pharmacies FMD application
  • Serialized Logistics application


List of Procedures


For more information on the general channel actions, see Managing Channels for a Tenant (Overview).


Creating an Arvato Channel


Procedure


1. Go to Movilitas.Cloud Console --> My tenants.

2. Select the tenant or click Open tenant next to it.

3. On the Tenant Dashboard, select the Channels tab. The application displays the list of channels assigned to the tenant.



4. Click the + icon (Create channel). The application displays the Create channel dialog.

5. Select the channel type by following the description in the table below.


Your ApplicationChannel Type to Use
Wholesaler FMDBusiness
Hospital Pharmacies FMDBusiness
Serialized LogisticsRegulatory


6. Click Create. The application displays the Create Channel page with an empty form to give the basic parameters of the channel.


7. Enter a name for the channel and select Arvato as the source.


8. Click Create Channel.


The application informs you about the additional costs. After confirming the creation, the application displays the Edit Channel page with a form where you can provide the connection details for the channel.


The following example illustrates an Arvato channel that has the business channel type. Arvato channel with regulatory channel type looks in the same way:



9. Provide the Arvato channel settings as explained in the table below:


Note: The functions related to password update, automatic password renewal, and automatic certificate renewal are not described in this section. Leave those checkboxes intact during channel creation.


FunctionAction
CountrySelect the country from where you want to connect to the NMVS.
Environment

Select the NMVS environment.


The available environments are:

  • Integrated Testing Environment - Use it to connect to the shared integrated test environment. Widely used by software suppliers.
  • Integrated Quality Environment - Use it to connect to the integrated quality environment of an NMVS. This is the copy of the production environment used for testing purposes.
  • Production Environment - Use it to connect to the production environment of an NMVS.
User IDEnter the username to connect to the NMVS. The username is in a specific format and is provided by the NMVO.
User password

For the first time, enter the password that is sent by the NMVO.


Later, you need to change the password. The Arvato channel will work properly only after changing the password. For more information, see Updating User Password in Arvato Manually.

Certificate passphraseEnter the passphrase that is provided by the NMVO.
Select CertificateUpload the .p12 certificate provided by the NMVO for user authentication. Click on the button and select the certificate file on your computer.

Note: It is mandatory to upload a certificate.


Example:


10. Click Save Settings. The application displays a bluish information message at the top about changing initial passwords.



11. Validate the connection to the NMVS by clicking Check Arvato Settings button. The application displays the result and if something goes wrong, displays the reason.


If there is an error, make sure that you are connected to the Internet and you provide the correct credentials.


Next Steps


If you entered an initial password, you need to change it. For more information, see Updating User Password in Arvato Manually.


If you just recreated an existing Arvato channel, refresh the browser and the bluish error message disappears.



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Accepting New Terms and Conditions


The NMVS updates its terms and conditions regularly. When there are new terms and conditions available, the administrator receives a notification in Movilitas.Cloud. The administrator must open the Arvato channel, open the terms and conditions, and accept it after reading them.


Note: The updates on the terms and conditions must be accepted so that the connection continues to work properly.


Procedure


1. Go to Movilitas.Cloud Console --> My tenants.

2. Select the tenant or click Open tenant next to it.

3. On the Tenant Dashboard, select the Channels tab. The application displays the list of channels assigned to the tenant.

4. To search for an Arvato channel, use the search criteria field and the filters:

  • Enter the channel name in the search criteria field.
  • Select the status.
  • Select Arvato as the source.
  • Select Business channel or Regulatory channel as the type (depending on your application using Arvato).


5. To view the channel information, click the edit icon (Edit channel) next to the channel. The application displays the Arvato connection settings.


If there are new terms and conditions from the NMVS, the application displays a message with a yellow background at the top of the Arvato connection settings form.


Example:


 

6. Click on the yellow bar to read and accept the terms and conditions.



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Updating User Password in Arvato Manually


If you want to change the Arvato password:


  • Change the password on the NMVS Web Portal and then use that password in Movilitas.Cloud

OR

  • Provide the new password on this page and update the NMVS from Movilitas.Cloud.


The following procedure describes how to update the Arvato password from Movilitas.Cloud:


Procedure


1. Go to Movilitas.Cloud Console --> My tenants.

2. Select the tenant or click Open tenant next to it.

3. On the Tenant Dashboard, select the Channels tab. The application displays the list of channels assigned to the tenant.

4. To search for an Arvato channel, use the search criteria field and the filters:

  • Enter the channel name in the search criteria field.
  • Select the status.
  • Select Arvato as the source.
  • Select Business channel or Regulatory channel as the type (depending on your application using Arvato).

5. To view the channel information, click the edit icon (Edit channel) next to the channel. The application displays the Arvato connection settings.


The following example illustrates an Arvato channel that has the business channel type. Arvato channel with regulatory channel type looks in the same way:



6. Change the user password.

  • Enter the password in the User password field and select the Update user password in Arvato system checkbox

OR

  • Generate the password by using the Generate button. The new password is visible in the User password field. The password is copied to your clipboard so that you can save it. The Update user password in Arvato system checkbox is automatically selected.


In the following example, we are adding the new password manually and then selecting Update user password in Arvato system checkbox:



7. Click Save Settings. The user password is updated in Movilitas.Cloud and in the NMVS.


Note: After changing your initial password received from the NMVO, you may still see a bluish message at the top warning you about the initial password change. If this is the case, and you have changed your initial password, refresh the browser and the message disappears.


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Renewing Arvato User Password and Arvato Certificate Automatically


For an already configured Arvato channel, you can automatically renew the Arvato password and Arvato certificate from Movilitas.Cloud without user intervention.


IMPORTANT: The auto-renew function is a convenient solution that keeps your Arvato connection up and running from Movilitas.Cloud. For any reason, if you want to manually access the NMVS Web Portal parallel to Movilitas.Cloud, you might need to consider the following:

  • The generated password cannot be retrieved from Movilitas.Cloud. If you want to access the NMVS Web Portal after applying the auto-renew setting, manually change the password on this page, ensure that the NMVS is refreshed from Movilitas.Cloud, and then use this password. For more information, see Updating User Password in Arvato Manually.
  • Once the new certificate is available, make sure that you also download it manually from the NMVS PKI Portal and you keep it in a safe place with the certificate passphrase. To access the NMVS Web Portal from your browser, you need to integrate the new certificate into your browser.


Procedure


1. Go to Movilitas.Cloud Console --> My tenants.

2. Select the tenant or click Open tenant next to it.

3. On the Tenant Dashboard, select the Channels tab. The application displays the list of channels assigned to the tenant.

4. To search for an Arvato channel, use the search criteria field and the filters:

  • Enter the channel name in the search criteria field.
  • Select the status.
  • Select Arvato as the source.
  • Select Business channel or Regulatory channel as the type (depending on your application using Arvato).

5. To view the channel information, click the edit icon (Edit channel) next to the channel. The application displays the Arvato connection settings.

The following example illustrates an Arvato channel that has the business channel type. Arvato channel with regulatory channel type looks in the same way:



6. Select Automatically renew user password checkbox.


7. Select Automatically renew certification checkbox. 


8. To receive notifications about the automatic renewal, enter an email address in the Email for notifications about automatic renewal field.


Example:



9. Click Save Settings

  • Movilitas.Cloud immediately generates a new password in the background and sends the notification to the specified email address.
  • When a new certificate is available, Movilitas.Cloud automatically downloads the certificate together with the passphrase and integrates them in the channel.


IMPORTANT: The auto-renew function is a convenient solution that keeps your Arvato connection up and running from Movilitas.Cloud. For any reason, if you want to manually access the NMVS Web Portal parallel to Movilitas.Cloud, you might need to consider the following:

  • The generated password cannot be retrieved from Movilitas.Cloud. If you want to access the NMVS Web Portal after applying the auto-renew setting, manually change the password on this page, ensure that the NMVS is refreshed from Movilitas.Cloud, and then use this password. For more information, see Updating User Password in Arvato Manually.
  • Once the new certificate is available, make sure that you also download it manually from the NMVS PKI Portal and you keep it in a safe place with the certificate passphrase. To access the NMVS Web Portal from your browser, you need to integrate the new certificate into your browser.


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