You can configure user data, change the email address, change the password, or upload a user image through Movilitas Desktop.


List of Procedures


Configuring User Data


To configure your user data through Movilitas Desktop, follow the procedure below.


Procedure


1. Open Movilitas Desktop application and log in.


Example:



2. On the Applications screen, click on your profile in the top-right corner of the screen. 


Example:



The application displays the menu options.


Example:



3. Select Account Settings. The application displays the User data tab with a form.


Example:



4. Provide the user data in the form.

  • Email
  • Name (First Name)
  • Surname
  • Mobile phone number - We recommend you to enter the full phone number including country code.
  • Phone number - We recommend you to enter the full phone number including country code.
  • Street
  • Postbox
  • City
  • Country
  • Web application language
  • Mobile application language
  • Alert sound - ON/OFF


5. Click Update User Data.


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Changing Email Address


To change your email address through Movilitas Desktop, follow the procedure below. You need to reactivate your account with the new email address.


Procedure


1. Open Movilitas Desktop application and log in.


Example:



2. On the Applications screen, click on your profile in the top-right corner of the screen. 


Example:



The application displays the menu options.


Example:



3. Select Account Settings. The application displays the User data tab with a form.


Example:



4. Change the email address in the Email field.


5. Click Update User Data.


The application informs you that you need to activate your account again with the new email address and asks your password for confirmation. 


Example:



6. Enter your password.


Example:



7. Click Confirm.

  • If two-factor authentication is deactivated, your email address is changed immediately. You are logged out and the application informs you that an activation email has been sent to the changed email address. Check your mailbox (also spam folder) for the email to reactivate your account.
  • If two-factor authentication is activated, you are prompted to give the six-digit code generated by the authenticator application.


8. (Two-factor authentication only) Enter the six-digit code generated by the authenticator application.


Example:



9. (Two-factor authentication only) Click Confirm.


Your email address is changed. You are logged out and the application informs you that an activation email has been sent to the changed email address. Check your mailbox (also spam folder) for the email to reactivate your account.


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Changing Password


To change your password through Movilitas Desktop, follow the procedure below.


Procedure


1. Open Movilitas Desktop application and log in.


Example:



2. On the Applications screen, click on your profile in the top-right corner of the screen. 


Example:



The application displays the menu options.


Example:



3. Select Account Settings. The application displays the User data tab with a form.


Example:



4. Select the Password tab at the top of the screen. The application displays a form to enter the old and new passwords.


5. Enter the old password and the new password.


Example:



6. Click Update Password. 

  • If two-factor authentication is deactivated, the password is updated and you are logged out immediately.
  • If two-factor authentication is activated, you are prompted to give the six-digit code generated by the authenticator application.


7. (Two-factor authentication only) Enter the six-digit code generated by the authenticator application.


Example:



8. (Two-factor authentication only) Click Confirm.


The password is updated and you are logged out.


 Additional information about the password:

  • The password expires every 60 days.
  • The password can be renewed on this page or through the "Forgot password" functionality.
  • When the password is about to expire, Movilitas.Cloud notifies you by email. The email contains a password reset link.


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Managing User Image (Avatar)


To manage your user image in Movilitas Desktop, follow the procedure below. 


Procedure


1. Open Movilitas Desktop application and log in.


Example:



2. On the Applications screen, click on your profile in the top-right corner of the screen. 


Example:



The application displays the menu options.


Example:



3. Select Account Settings. The application displays the User data tab with a form.


Example:



4. Select the Avatar tab at the top of the screen.



5. Click Select Image and select a photo from your computer.


There is a preview of the uploaded image and you can select a new image.


Example:



6. Select Upload Image.


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