The DSCSA Product Verification & Tracing mobile application enables the operator to initiate a trace request. After submitting the request, Movilitas.Cloud generates the trace request in JSON format. An administrator of the tenant can download the file in the Reports & Analysis application.


Note: The procedure described below takes the use case when the operator scans the items by using the camera of the mobile device.

  • For mobile devices with built-in scanners, the GUI buttons related to scanning may not be displayed and you need to press the physical button on the device to scan.
  • For devices with external (table) scanners, you can point the scanner to the barcode to scan and you can ignore the GUI buttons on the screen related to scanning.


Before You Begin


The administrator must assign you as an operator in the DSCSA Product Verification & Tracing application.


Optionally, the administrator can assign Universally Unique Identifiers (UUIDs) to the operator to allow scanning with the specified devices only.


To construct the trace request in JSON format, Movilitas.Cloud collects data from the application configuration besides the data that is given in the mobile application. The following data is collected from the application configuration:

  • Request ID is auto-generated.
  • Requester investigation ID is auto-generated.
  • Timestamp is the recorded date and time.
  • Contact information:
    • Organization name is the tenant name in Movilitas.Cloud.
    • Contact method is taken from the Verification Request Contact Information settings of the operator in the DSCSA Product Verification & Tracing application:
      • Phone number
      • Email
      • If the verification request contact information is not given, the email address of the operator is used.
  • Callback address that is a fixed endpoint to receive the response.
  • Requester GLN - The GLN value that is provided in the DSCSA Product Verification & Tracing application under the Settings tab.
  • On behalf of authority flag is always "false" because Movilitas.Cloud connects to ATPs only.


IMPORTANT: Only an administrator of the tenant can access the data of the application configuration. Before sending a request, consult an administrator to make sure the right data is included.


Procedure


1. Open the DSCSA Product Verification & Tracing application in Movilitas Mobile. The application displays the options.


2. Select TI Trace Request. The application displays a form.


3. Fill in the form as described in the table below. The required fields are marked with an asterisk (*) in the application.


FieldAction
Response typeSelect the response type:
  • Transaction information
  • All known owners
  • Last known owner
Investigation reasonSelect the investigation reason:
  • Suspect product investigation
  • Illegitimate product investigation
  • Recalled product investigation
  • Compliance audit
Investigation circumstancesEnter the investigation circumstances. Free-text field.
3911 Incident numberEnter the 3911 incident number. Free-text field.
Recall depthWhen applicable, select the recall depth:
  • None
  • Wholesale distributor
  • Pharmacy
  • Patient


If the recall depth is not applicable, leave the field blank or select None to remove a previously selected option.

Recall request levelWhen applicable, select the recall request level:
  • None
  • Serial number
  • Lot number


If the recall request level is not applicable, leave the field blank or select None to remove a previously selected option.


4. Click Confirm. The application displays a screen where you can scan the item(s) or enter the data manually. At the top of the screen, the application shows the details of the request.


5. Add the items to the list in one of the following ways:


OptionActionAdditional Info
ScanningSelect Scan Items and scan the items one by one.N/A
Manual Input1. Select Manual Input.
2. Enter the item details in the Manual input pop-up window.
3. Select Confirm.		You can provide the following data in the pop-up window:
  • GTIN or NDC - Product code as per the schema.
    • When providing one of the two, the other option automatically disappears.
    • For NDC, you can enter either the NDC-10 or the NDC-11 format.
  • Lot or Serial number - The batch or the item serial number.
    • If the recall request level is specified, you can only provide the value for that specific option.
    • Otherwise, the application offers both options but when providing one of the two, the other option automatically disappears.

 

The items are added to the list. To view the details of an item or remove an item from the list, slide the item to the left and select Preview or Remove, respectively.


6. If you are ready, select Send. Movilitas.Cloud generates the trace request in JSON format.


Next Steps


An administrator of the tenant can download the trace request in the Reports & Analysis application under the DSCSA --> Trace Request tab.