When you open a support ticket, please use the form below and fill out with necessary information.


User:

 

Customer:

 

Browser information:
(Open the following link https://www.whatsmybrowser.org/ and share with us the link that the page provides.)

 

Current behavior:
(Describe how the bug manifests.)

 

Expected Behavior:
(Describe what the behavior would be without the bug.)

 

Steps to reproduce:
(Please explain the steps required to duplicate the issue. Provide all relevant data related to the issue. For example, GTIN, serial number, etc…)

 

Related screenshots:
(If you are able to provide images/screenshots or video of the issue please do. In case of scan/barcode related error, a picture of the 2D barcodes is welcome as well.)

 

Other information:
(List any other information that is relevant to your issue. Related issues, suggestions on how to fix, etc.)