In the old version (2.5.0), we did not handle the operator privileges differently in 3pl. Since we fixed this issue, in the new version (2.6.8) the customer has to re-add the 3pl operations to the operator which they were using the mobile application with.

Below are the following steps needed to rectify the problem:

  • Open Movilitas.Cloud
  • Kindly navigate to [customer] dashboard
  • Open wholesaler app
  • Navigate to the operators tab
  • Select the user that you were using the Zebra device with
  • Add the necessary privileges to the user
  • Save
I attached a screenshot, where I highlighted the privileges needed to add.