Summary
The user scans a pack in the mobile application with insufficient rights to execute the operation.
| Symptoms The application displays the following error message: A general infringement was not found. |
Resolution
Contact your local NMVS. The message does not come from Movilitas.Cloud, but it comes from the NMVS.
Based on our educated guess (on Belgian NMVS), the error message could mean that the user does not have the access rights to execute this operation.
