If a pharmacy in the USA detects an issue with a trade item, the pharmacy can place a replacement order for that trade item. The replacement order (delivery) can be executed in Movilitas.Cloud. The TI/TS information is recorded as a DSCSA EPCIS file, however, instead of sending the DSCSA EPCIS file to an external system, a DSCSA letter is sent to the pharmacy or any other appropriate entity by email. The receiver of the letter can scan the QR code in the DSCSA letter to download the DSCSA EPCIS file on a website.


Procedure


1. Open the DSCSA letter (PDF).


Example:



2. Read the information and confirm that the description matches the expectations.


3. Scan the QR code. You are redirected to a website where you can give the purchase order ID (PO number) and the postal code (ZIP).


Example:


4. Enter the Claim number (Order ID) and the ZIP code.


Example:



5. Tap Download.

  • The DSCSA EPCIS file is downloaded to your device.
  • Movilitas.Cloud logs the download for the replacement order with date and time in the Serialized Logistics application > Orders > Outbound orders > History tab. An administrator of the sending company (tenant) can verify the download.