If the user receives the following error message: "A general infringement was not found" then most likely they need to contact their local NMVS for further information.
In order to rectify the issue:
- Kindly contact your local NMVS, so they can give you an update on the error message.
- Based on our educated guess (on Belgian NMVS) the error message could mean "The user does not have the access rights to execute this operation"
“Error: A general infringement was found.” message is not coming from Movilitas, but it comes from NMVS.