When you want a specific action to be completed on a certain amount of packs, you can create orders.


The operators can use the orders to scan the packs using the Movilitas Mobile or Movilitas Desktop application, or you can upload the serial numbers for the order and submit the order.


You can search for and monitor the status of an order, update an order, and remove an order from the list.


List of Procedures


Creating an Order


Procedure


1. In the Wholesaler FMD application, select the Orders tab. The application displays the list of orders and the Create order form.


Note: When viewing the details of an order, you can open the Create order form by clicking Add new +.


Example:



2. Fill in the form as described in the table below. The required fields are marked with an asterisk (*) in the form.


FieldAction
Order IDEnter the order ID. The data type is string.
Order typeSpecify the order type by selecting an action from the drop-down.
WarehouseSelect the warehouse where the scanning activity must be performed.
Number of itemsSpecify the number of items to be scanned for the order.


3. Click Create. The order is created and added to the list.


Next Steps


The operator can scan the items in the warehouse or you can upload the serials and submit the order from the Admin UI.


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Uploading Serials and Submitting the Order without Scanning

Instead of scanning the serial numbers on the packs by using Movilitas Mobile or Movilitas Desktop, you can upload the serial numbers of the packs that belong to the order by using a comma-separated values (CSV) file. The file must contain the global trade item number (GTIN), the batch, the expiration date, and the serial number for each item.


The Wholesaler FMD application can also handle CSV files that contain multi-country packs, registered for different countries. You can activate this function separately and the function is designed especially for Arvato systems. In this special case, the items in the CSV file are not processed in bulk but as multiple individual requests.


You can upload multiple CSV files to the same order. After the serial numbers of the packs are uploaded, you can submit the order to complete the action specified in it.


Before You Begin


Prepare the CSV file(s) with the serials.


Procedure


1. In the Wholesaler FMD application, select the Orders tab. The application displays the list of orders.

2. Find and select the order to upload serials for it. The application displays the Update order form.

3. Click Upload serials tab. The application displays an instruction about the CSV file format and an upload history.


The following example illustrates a case before the first upload:



4. Read the instruction and make sure that the CSV file you want to upload is in the right format, containing the header (GTIN,BATCH,EXPIRY_DATE,SERIAL).

5. Click Select File for Import and select the CSV file to upload. The Upload File button and the CSV file may contain multi-country packs checkbox are active.


Example:



6. (Optional) If you report to Arvato and the CSV file contains items registered to different countries, select the CSV file may contain multi-country packs checkbox under the Upload File button.


Note: In this case, the items in the CSV file are not processed in bulk but as multiple individual requests.


7. Click Upload File button.


  • The CSV file is imported.
  • The order is set to In progress status.
  • The order history is updated.
  • The system is refreshed with the uploaded items.


Note: You can upload multiple CSV files one after the other, for example, due to an order update with an increased number of items. The Wholesaler FMD application is refreshed with the items of each CSV file.


8. Find and select the order for which you uploaded the serials, and click the Upload serials tab. You can view the CSV upload history.


In the following example, we have uploaded two CSV files for the order:




9. Check the uploaded items and the order history by clicking the Scanned items tab and the Order history tab, respectively.


10. Once all the serials are uploaded, go to the Orders list and find the order. Submit the order by clicking the Play icon and confirming the submit action in the dialog window.


Example:



The order is submitted to the NMVS system.


11. Go to the Orders --> Transactions tab and do as follows:

  • If the items of the order are processed in bulk, the order gets an NMVS transaction ID. Track the progress under this tab.
  • If the items of the order are processed as individual requests (multi-country packs), the order does not get an NMVS transaction ID and the application displays the following message: This order contains multi country packs. For checking the status, please refer the Scanned Items tab to check status of each pack. Go to the Orders --> Scanned items tab for the results.


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Searching for and Viewing an Order


Procedure


1. In the Wholesaler FMD application, select the Orders tab. The application displays the list of orders.

2. To search for an order, enter the order ID or the order type in the search criteria field and select the status.

  • The list of the orders is filtered based on the search criteria.
  • You can reset the filter by clicking Reset filters.


3. Select the order to view its details.


In the following example, we are selecting the order "Order-CSV-004" after filtering on orders "Order-CSV-00" in status In progress:



4. In case you uploaded serials, click the Upload serials tab and check the CSV upload history.

5. Click the Scanned items tab to see the items that were scanned or uploaded for the order.


The following example displays the items for the previously selected order, "Order-CSV-004". This example is a typical use case:



The following example illustrates a special use case. The data of the packs were uploaded as a CSV file, the order was submitted, and the packs were processed as individual items that belong to different countries (multi-country packs). In this special case, you can see the results on this page:



6. To review the order status changes, select the Order history tab.


Example:



7. After submitting the order, click on the Transactions tab to check the transaction ID of the order, its status, and the details.


Note: When reporting multi-country packs to Arvato, you do not receive a transaction ID as the packs are processed as individual items. In this case, the application displays the following message on this tab: This order contains multi country packs. For checking the status, please refer the Scanned Items tab to check status of each pack. You need to visit the Scanned items tab for the results.


The following example displays the transaction ID for the previously selected order, "Order-CSV-004". The order has been submitted and the results are pending. This is a typical use case when the packs are processed in bulk:



You can view the details of the transaction data by clicking on the transaction ID. Once the order is processed (Done status), you can expand the items and check the explanation message.


Example:



Note: If you select the transaction ID on the Transactions tab (see above), the transaction data panel is displayed also on the Upload serials tab.



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Updating the Order Settings


Procedure


1. In the Wholesaler FMD application, select the Orders tab. The application displays the list of orders.

2. To search for an order, enter the order ID or the order type in the search criteria field and select the status.

  • The list of the orders is filtered based on the search criteria.
  • You can reset the filter by clicking Reset filters.


3. Select the order to view its details.


Example:




4. On the Order settings tab, modify the warehouse or the number of items to be scanned. Make sure that the modification is under control and will not cause unexpected events on the site.


Note: You cannot modify the warehouse for orders in Pending results, Done, or Error status.


5. Click Update.


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Deleting an Order


Procedure


1. In the Wholesaler FMD application, select the Orders tab. The application displays the list of orders.

2. Find the order you want to delete.


Note: Make sure that deleting the order does not impact any ongoing activity in the warehouse.


Example:



3. Click the delete icon next to the order and confirm the deletion by clicking Yes.



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